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Airlines
News
Surge in cyberattacks targeting airline miles and hotel points
According to security experts, hackers are increasingly targeting airline and hotel loyalty accounts, seizing millions of dollars in rewards.
Technology
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Travel & Hospitality
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Retail
Markets
Redefining Travel Loyalty
Airlines and hotels are shifting their loyalty strategies, embracing flexibility, personalisation and gamification to stay relevant to next-generat...
Travel
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Loyalty
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Airlines
Big Ideas
Five Airlines Uplifting In-flight Wellness
Airlines are reviving luxury air travel, transforming the in-flight experience from exhausting to enriching and bringing wellness to 40,000 feet.
Travel
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Hospitality
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Wellness
News
Beond brings private jet experience to commercial flights
Labelled as the first ‘premium leisure’ airline, Maldives-based Beond aims to offer a private jet experience to a wider group of travellers.
Luxury
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Travel
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Mobility
News
United Airlines elevates the in-flight experience with ‘best sleep in the sky’
United Airlines has undergone the most extensive revamp of its business class in seven years by offering sustainable blankets, skincare, eye masks ...
Travel
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Wellness
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United Airlines
News
Delta trials hyper-personalised flight information boards
Recognising that airport navigation can be stressful and inconvenient, the airline is introducing personalised information boards at Detroit Metrop...
Travel & Hospitality
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Technology
:
Health & Wellness
News
Qantas’ Mystery Flights boost domestic tourism
Airline Qantas has unveiled plans for a flight concept that takes consumers on surprise domestic travel experiences in a bid to enhance local trave...
Travel
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Australia
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Tourism
Micro Trends
Anti-travel Airlines
Under pressure to diversify revenue streams, airlines are creating customer experiences that aren’t limited by travel restrictions.
Travel
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Airlines
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Tourism
Big Ideas
Brand Innovation Debrief: KLM
With the launch of its in-house innovation hub, KLM is taking a leading role in shaping the future of sustainable, connected travel.
Travel
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Sustainability
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Tourism
Micro Trends
Sleep Easy Travel
There is a new focus on sleep in the travel market as consumers look to avoid stress, fatigue and jet lag.
Travel
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Hospitality
:
Luxury
News
A new Level
Barcelona – Level is a new geographically neutral budget airline.
Travel
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Millennials
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New Bricolage Living
Big Ideas
React and respond
Global – A number of companies are responding to the recent electronics travel ban.
Emirates
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The Dislocated World
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Advertising
News
Diamonds in the sky
Sweden – SAS airlines has opened a co-working space in central Stockholm for its Diamond members.
SAS
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The City Lounge
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Co-working
Big Ideas
Onboard concierge
UAE – Etihad Airways has launched a new onboard concierge service for its high-net-worth passengers.
Etihad Airways
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The Residence
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Luxury Futures Travel
Big Ideas
Thomson redesigns plane seating to make flights part of the holiday experience
West Sussex, UK – Thomson Airways, Britain’s largest charter airline, aims to redefine the travel experience for passengers with new seating arrang...
Thomson Airways
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Package Holidays
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Travel Futures
News
Passenger pains: Virgin America releases six-hour advert
US – Sitting through a six-hour flight is bad enough, but watching someone else’s takes the experience to a different level.
Virgin America
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Frustration Marketing
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BLAH Airlines
Big Ideas
British Airways blanket tracks passenger relaxation levels
In a bid to highlight its attention to customer comfort, British Airways has trialled a blanket that indicates its travellers’ stress levels.
British Airways
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Happiness
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Air Travel
Big Ideas
Heathrow Airport restaurants offer carry-on food menus
Airline passengers are rejecting in-flight meals, instead preferring ready-prepared fare from restaurants in the terminal.
Heathrow Airport
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Travel
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Gordon Ramsay
Big Ideas
Airport gets heavy on noisy flyers
Airport gets heavy on noisy flyers
Airport
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Airlines
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Noise
Big Ideas
Condé Nast Traveller to launch Middle East edition
Condé Nast Traveller will be launched in the Middle East in the next year, the first Condé Nast brand to enter the region.
Condé Nast Traveller
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Chinese
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Dubai
Big Ideas
China flying high as airport hubs continue to grow
China flying high as airport hubs continue to grow
Airport
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Airlines
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China
Big Ideas
New blind-booking Travel & Hospitality site launched
New blind-booking Travel & Hospitality site launched
GetGoing
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Website
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Holiday
News
Sky Tunes: Air France app sends music aloft
Sky Tunes: Air France app sends music aloft
Tomorrow's World
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Traveling
:
Travelers
Big Ideas
Airlines monetise Twitter feed with TweetAFlight
Airlines monetise Twitter feed with TweetAFlight
TweetAFlight
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Airlines
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Social Media
Big Ideas
First-class fine dining takes off onboard Etihad
First-class fine dining takes off onboard Etihad
Etihad
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Airlines
:
Chef
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